Our primary task is to provide service to employees of the faculty in the areas of computer usage and computer infrastructure.
As a user, our helpdesk is the primary point of contact for all your problems and questions. Please see our contact page to find out how you can reach us.
Below is a list of tasks and services that provide:
- Installation and administration of hardware (PCs, printers and similar)
- installation and administration of the operating system and basic software
- Support for standard usage of computer facilities (first level incident management).
- Coördination of repairs for both hard- and software
- Administration and facilitation of:
- Preparation and implementation of:
- Planning of new IT facilities
- Providing information on the use of IT facilities
- Coödination of orders (both hardware and software):
- Preparation of orders
- Providing logistics for delivered orders
- Administration of:
- Faculty hardware
- Faculty software