Because Windows is a complex product, it offers many configurable options in the way of security etc, each with their own possibility of errors and/or misconfigurations. This is why BCF does NOT support installations of Windows other than the one pre-installed by us.
Because we do not install Windows on machines that are bought for specific projects or for use at home, this automatically means that we do NOT provide support for those machines.
Please note the implications of this: if you cannot access your homedirectory, or cannot print, we will try to reproduce the problem on a supported machine. In case this works, we cannot help you fix it -- you are on your own.
In case you would like a service that we do not currently provide, please contact us so that we can arrange for a supported solution.