Order to cash (OTC or O2C) business process which is a very typical business process that involves receiving and fulfilling customer requests for goods or services. The term is most prominent in the design and improvement of Enterprise Resource Planning (ERP) systems such as SAP, Oracle and NetSuite.Download case study
We give some example OCBC models next.
This example model is based on the OTC scenario. It includes activities such as "create order", "create order", etc., and classes such as "order", "invoice", etc.Download dataset