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Overlapping sessions

gjwgjw Posts: 4
in - BPI Challenge 2016
Some sessions in the data connected to the same customer seem to be overlapping (see example below). How should this be interpreted? 2 browsers(windows) open at the same time?


Capture.PNG 69.2K

Comments

  • mdeesmdees Posts: 7
    This situation could be related to having multiple browser windows or tabs open at the same time. From the customer perspective this seems to be 1 session, even when it is not from the data or the technical level. So this situation can be interpreted in multiple ways. I would suggest that in your paper, you describe how you interpreted this type of situation.
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