2IHI10/2IIC0 - Business information systems

Process-aware information systems (e.g., workflow management systems, ERP systems, CRM systems, PDM systems) are generic information systems that are configured on the basis of process models. In some systems the process models are explicit and can be adapted (e.g., the control-flow in a workflow system) while in other systems they are implicit (e.g., the reference models in the context of SAP). Some systems implement monolithic processes in isolation while in other systems various (web-)services are composed to complex processes. In some systems they are hard-coded and in other systems truly configurable. Regardless of the implementation, it is clear that in any enterprise, business processes and information systems are strongly intertwined. Therefore, it is important that students understand the relationship between systems and processes and are able to model complex systems involving processes, (web-)services, humans, and organizations.


The focus of this course on Business Information Systems (BIS) is on the modeling, analysis, and enactment of business processes and the information systems to support these processes. After taking the course, students are able to:

  • Model complex (business) processes, systems and web-service choreographies in terms of classical and Colored Petri nets.
  • Translate informal requirements into explicit models.
  • Analyze processes (and the corresponding systems) using state-space analysis and invariants.
  • Analyze and improve processes (and the corresponding systems) through simulation
  • Suggest redesigns of existing processes (and the corresponding systems)

For master students

For bachelor students

Staff involved