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Process: Claims Processing
Intention: To derive the Process Petri Net
Log Completion Status: Completed as well as incomplete traces present
ProM Tool version: 6.5
My Database logs have been formatted to identify the following activities:-
1. Assign to Approval_Role_ID_1
2. Assign to Approval_Role_ID_2 (Assigned to multiple but Processed by Single Person)
3. Assign to Approval_Role_ID_3
Any of these 3 approvers could have an auto approval set based on the claim type.In some cases auto approval could also lead to skipped approval steps.
This data is maintained in the CSV with the columns:-
Originator of claim request - ID
Claim request - ID
Claim request action sequence - ID
Role processing the activity - ID
Role processing the activity - String
Person processing the activity - ID
Activity Assigned Date - Timestamp
Activity Processed Date - Timestamp
Activity Name - String
Activity Status - String
Claim Type - String
When I tag the "Claim request - ID" as the case column and the rest of the columns as event columns in the "Configure Conversion from CSV to XES" screen; the converted log shows a summary of
374 cases, 758 events,757 event classes, 1 event type and 1 originator
When I tag the "Claim request - ID" as the case column and the "Activity Name" as the event column in the "Configure Conversion from CSV to XES" screen;the converted log shows a summary of
298 cases, 758 events, 10 Event classes, 1 event type and 1 Originator
where as the expected value is:
759 events, 9 Event types and 1 Originator
Also statistics about Total Number of event classes present, the identification of the start event,end events, event names etc is not being generated in the summary generated.
Kindly help me understand what I could do so that the data is correctly interpreted by the plugin?